Data Deletion

1. What this covers

Yula Racing (Pty) Ltd, trading as WheelPro, keeps the messages you send us on WhatsApp, Facebook Messenger and Instagram (and comments on our Facebook and Instagram posts) so we can answer your questions about tyres, rims, fitment, stock and orders. With each message we store your name as shown on that platform, your WhatsApp number or your Facebook/Instagram user ID for our business, the message text and any photos you send. We do not sell this information or use it for advertising.

2. How to ask us to delete your data

Use any one of these:

• Email wheels@wheelpro.co.za with the subject "Delete my data" and tell us the WhatsApp number, Facebook name or Instagram username you used to contact us.
• Send the message DELETE MY DATA to us on WhatsApp, Messenger or Instagram. A team member will confirm and complete the request.
• Remove the WheelPro app from your Facebook account: Facebook Settings > Apps and websites > WheelPro WA > Remove, then email us as above so we can delete the messages we already hold.

3. What happens next

We confirm your request within 5 working days and delete your messages, photos, name and contact details from our customer inbox within 30 days. We will tell you when it is done. If you are opted in to WhatsApp specials and promotions, that is switched off at the same time.

If you placed an order, we have to keep the invoice and payment record (name, items, amount, delivery address) for as long as South African tax and accounting law requires. Everything else is deleted.

4. Questions

Contact us at wheels@wheelpro.co.za or 34 Market Street, Krugersdorp, Gauteng, South Africa. See also our Privacy Policy.